Privacy Policy
Last Updated: June 2026
At Zoorro, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase products from us.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
Name
Mobile number
Email address
Billing address
Shipping address
Order Information
Products purchased
Order history
Transaction details
Technical Information
IP address
Browser type and device information
Pages visited on our website
Cookies and analytics data
Payment Information
Payments are processed securely through trusted third-party payment gateways. Zoorro does not store your complete debit card, credit card, UPI, or banking credentials on our servers.
2. How We Use Your Information
We use the information collected to:
Process and fulfill your orders
Provide customer support and respond to inquiries
Send order confirmations, shipping updates, and service notifications
Improve our website, products, and customer experience
Detect and prevent fraudulent activities
Send promotional offers, newsletters, and marketing communications (only where permitted)
3. Cookies and Analytics
Our website uses cookies and similar technologies to enhance user experience and analyze website performance.
We may use third-party services including:
Google Analytics
Meta (Facebook) Pixel
Other analytics and advertising platforms
These tools help us understand website usage patterns and improve our services.
You may disable cookies through your browser settings; however, certain website features may not function properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with:
Payment gateway providers
Courier and logistics partners
Technology service providers supporting our website operations
Government or legal authorities when required by applicable law
Such sharing is limited to what is necessary for order fulfillment and business operations.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Your Rights
You may contact us to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal data where legally permitted
Opt out of promotional communications
Requests can be submitted using the contact details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external websites.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Contact Information
Business Name: Zoorro
Owned & Operated by: Jinju M S
Address:
“Neelas”, Opp. Thycad KSEB
CIT Road, Killipalam, Karamana
Thiruvananthapuram, Kerala – 695002
India
Phone: +91 97462 62410
Email: support@zoorro.com
Customer Support Hours:
Monday – Saturday
9:30 AM – 5:30 PM
10. Changes to This Privacy Policy
Zoorro reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the revised “Last Updated” date.
We encourage users to review this page periodically to stay informed about how we protect their information.
